Skip to Content

A Mental Model to Diminish Conflict and Identify Biases

The Race and Health Equity Resource Guide was developed by our Board's Race & Health Equity Committee, but we continue to add new resources as they are created and shared by regional partners and collaborations. Our hope is that it will serve as a resource for the region.

Learn about one of Jessica Collins' favorite resources below.

The Ladder of Inference is a model for understanding how people create meaning and sometimes jump to incorrect conclusions about what others have said or done. It is based on material from Chris Argyris in his work Overcoming Organizational Defenses.

Learn more about this tool:

We would love to hear from you! Do you have a resource that should be added to the Guide? Would you like to share a story about your favorite resource and how you have used it to advance racial equity? Contact us!

© 2022 Public Health Institute of Western MA, All Rights Reserved
PlusPortals Sign In

Can't access your account?

Site Search